FAQ – All Your tk66.com Questions Answered in Bangla

No, each person is allowed only one account. Creating multiple accounts using the same NID, mobile number, or bank account is strictly prohibited. If detected, all associated accounts will be closed and any funds held may be forfeited.

An NID is not required at the time of registration. However, for your first withdrawal, you'll need to submit a photo of your National ID card or passport for KYC (Know Your Customer) verification. So make sure to register with accurate information from the start.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address, and an OTP will be sent to your phone. Use that code to set a new password. The entire process takes just 2 minutes.

tk66.com is strictly for users aged 18 and above. Registration by minors is completely prohibited. If a user is found to be underage during verification, their account will be closed immediately. To learn more about Responsible Gaming, visit our Responsible Gaming page.

Go to the Responsible Gaming section in your Account Settings and use the Self-Exclusion option. You can suspend your account for anywhere between 6 months and 5 years, or permanently. You may also contact the support team for assistance.

Certain details (such as your name and date of birth) become difficult to change after KYC verification. To update your mobile number or email, you will need to contact the support team. That's why it's important to register with accurate information from the start.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Wait 30 minutes and try again, or log in using OTP. Contact support if the issue persists.

Go to Account Settings → Security → Two-Factor Authentication and enable it. Each time you log in, you'll need to enter the OTP sent to your mobile along with your password. This keeps your account significantly more secure.

With the correct documents submitted, KYC verification is typically completed within 24–48 hours. For faster processing, ensure your photos are clear and all required information is accurate. You will be notified by email or SMS once verification is complete.

You can deposit at tk66.com using Bangladesh's most popular mobile banking methods:

• bKash – Most popular, available 24/7
• Nagad – Fast & Easy
• Rocket – Dutch-Bangla Mobile Banking

Use your registered number when making a deposit to ensure smooth withdrawals.

Minimum deposit of just ৳100. You can start betting with this amount and claim your Welcome Bonus. There is no maximum deposit limit (subject to account level).

Deposits via mobile banking (bKash/Nagad/Rocket) typically take Instantly – usually within 1–5 minutes – your account will be credited. If the server is busy, it may take up to 15 minutes. If funds haven't arrived after 30 minutes, contact support with your transaction ID.

tk66.com does not charge any deposit fees. However, your mobile banking app (bKash/Nagad/Rocket) may apply its own transaction charges as per their standard terms.

Please wait 30 minutes first. If the issue persists, contact Support with the following details:

• Transaction ID (TrxID)
• Sender number & amount
• Date & Time

We'll have it resolved within 24 hours.

For security, it's best to deposit from your registered number. However, deposits from a different number are also possible if needed — in that case, you'll need to provide the Transaction ID to Support. Please note that withdrawals will always be sent to your registered number only.

The daily deposit limit varies based on your account level. Regular members can deposit up to ৳50,000 per day, while VIP members enjoy higher limits. You can also set your own limit using our Responsible Gaming tools.

Currently, tk66.com supports deposits primarily via mobile banking (bKash, Nagad, Rocket). For bank transfers or card payments, please contact Support — alternative arrangements may be possible in certain cases.

After your first deposit following registration, a 100% welcome bonus will be credited to your account automatically — no separate code or application required. The maximum bonus you can receive is ৳5,000.

Get a 100% bonus on your first deposit, up to ৳5,000. For example, deposit ৳2,000 and receive ৳2,000 in bonus — giving you a total of ৳4,000 to start betting with.

You need to meet a 3x wagering requirement to use your bonus. For example, a ৳2,000 bonus requires ৳6,000 in bets before it can be converted to cash.

A wagering requirement means you must place bets totalling a set multiple of your bonus amount. tk66.com generally applies a 3x wagering requirement. Any sports bet placed at minimum odds of 1.5 counts toward the wagering. You can track your progress from the Bonus menu.

Each week, a set percentage of your total losses (typically 5–15%) is returned to you as cashback. It is credited to your account automatically every Monday. VIP members receive cashback at a higher rate.

Once a welcome bonus is activated, the wagering requirement must generally be met within 30 days. Other bonuses may have different timeframes — the terms, conditions, and expiry for each bonus are clearly stated in the bonus menu.

Yes! Share your referral code with a friend. When they register and make their first deposit, both you and your friend will receive a bonus. Visit our rewards page for full details on the referral bonus.

Points are earned automatically with every bet you place. The rate varies depending on the amount and type of bet. Once you accumulate enough points, you'll move up to a higher VIP level and unlock even greater rewards.

Yes, you can decline a bonus and withdraw directly. However, if you choose to take a bonus and then request a withdrawal before meeting the wagering requirement, the bonus balance will be forfeited. Please read the terms and conditions before deciding.

Yes! tk66.com offers a special birthday bonus to active members. To receive it, your account must have the correct date of birth on file and remain active. The bonus is credited automatically.

Enter your promo code in the "Referral Code" field during registration. If you already have an account, enter the code in the promo code box when making a deposit. If the code is valid, the bonus will be applied automatically.

Tk66.com offers betting across 30+ sports categories. Popular sports include:

• 🏏 Cricket (IPL, BPL, World Cup, Test, ODI, T20)
• ⚽ Football (Premier League, La Liga, Champions League)
• 🏸 Badminton, 🎾 Tennis, 🏀 Basketball
• 🤼 Kabaddi, volleyball, table tennis & much more

Odds are a number that shows how much you can win. For example, odds of 2.00 mean that a ৳100 bet returns ৳200 (a ৳100 profit). The higher the odds, the lower the chance of winning — but the bigger the reward.

Tk66.com displays odds in decimal format, which is the most widely used format in Bangladesh.

Live betting (in-play) means placing bets in real time while a match is in progress. Odds shift moment to moment based on how the game unfolds. Quick decision-making can open up great opportunities in live betting.

Yes! Placing bets on multiple matches at once is called an accumulator or parlay bet. If all your selections win, your returns are multiplied across all the odds — far greater than a single bet. On tk66.com, you'll get an extra boost for 4+ selections.

Once a bet is placed, it generally cannot be cancelled. However, in some cases you may be able to settle early using the Cash Out feature. If Cash Out is available for your bet, it will appear on your bet slip.

If a match is cancelled or abandoned, the full stake for that bet will be refunded to your account. In accumulator bets, the cancelled selection will be removed and the remaining selections will be settled as usual.

The minimum bet at tk66.com is just ৳20. Maximum bet limits vary by match and market, and are displayed automatically on the bet slip.

A wide range of cricket markets are available:

• Match Winner, Series Winner
• Toss results, innings runs
• Top Run Scorer (Batsman)
• Top Wicket Taker (Bowler)
• Over/Under runs, next wicket method, and much more

Log in → Account → Betting History. Here you'll find a complete record of all your bets, including wins and losses, dates, and amounts. You can filter by specific date or sport.

Yes, tk66.com also features an e-Sports section (CS:GO, Dota 2, LoL) and Virtual Sports. These sections are available 24/7, so you can place bets even when there are no live matches.

Typically, within the withdrawal request 15 minutes to 24 hours processing is completed. Members who have completed KYC verification typically receive faster payouts. During peak hours, processing may take a little longer.

Minimum withdrawal amount ৳300. The maximum daily withdrawal limit varies by account level. Standard members can withdraw up to ৳50,000 per day.

Withdrawals can be made to bKash, Nagad, and Rocket. All withdrawals will be sent to your registered mobile number only — transfers to a different number are not possible.

Common reasons for a rejected withdrawal include: incomplete KYC, unmet wagering requirements, or mismatched information. The reason will be shown in your account, and you can contact Support for further assistance.

tk66.com does not charge any direct withdrawal fees. However, mobile banking services may apply their own charges. For information on applicable taxes for large withdrawals, please contact support.

KYC must be completed before your first withdrawal — this is for your own protection. Once verified, all future withdrawals will be processed faster. Simply submit a photo of your NID or passport to complete KYC.

If 24 hours have passed, contact support with your withdrawal request ID and amount. Our finance team will investigate and resolve it promptly.

After logging in, your total balance is displayed in the top menu or on the dashboard. The balance is shown in three parts: main balance, bonus balance, and total balance.

Yes, tk66.com operates under an international licence and uses 256-bit SSL encryption — the same standard as banking websites. Your personal information and funds are completely secure.

Change your password immediately and notify Support. We can freeze your account right away to prevent any further damage. Check your login history and make sure to enable 2FA.

No. tk66.com does not sell your personal information or share it with third parties for commercial purposes. Your data is kept strictly confidential except where required by law. For more details: Privacy Policy।

tk66.com will never ask for your password, OTP, or banking PIN via phone or email. Any such call or message is a fraud attempt. Do not share any information — report it to our support team immediately.

When logging in from a new device for the first time, OTP verification may be required. This is a security measure. The OTP will be sent to your registered number, and once verified, you can log in to the new device as normal going forward.

Sessions automatically time out after 30 minutes of inactivity. Always log out manually when using a public device. You can view and terminate all active sessions under Session Management in your Account Settings.

It's good practice to change your password every 3 months. Create a strong password by mixing uppercase letters, numbers, and special characters — and never reuse the same password across multiple platforms.

The tk66.com app is available on both Android and iOS. Our on the App page and download it. You can download the APK file on Android or get it from the App Store on iOS.

Yes, the tk66.com mobile app is completely free. There are no charges to download or install it, and you get access to all the same features available on the website.

Some features may not work properly on older versions. Keep the app updated at all times for the best experience. You'll receive in-app notifications whenever a new update is available.

Try the following solutions:

• Close the app and reopen it
• Check your internet connection
• Clear app cache
• Uninstall and reinstall the app

If you experience any issues, please contact support.

Check that notification permissions for the tk66.com app are enabled in your phone's settings. Also review the notification settings within the app itself. Battery saver mode may cause delayed notifications.

Standard betting uses very little data. Live streaming consumes significantly more. Use the app on WiFi to avoid data concerns. If you're on mobile data, it's best to skip live streaming.

Yes! Fingerprint and Face ID are supported on both Android and iOS. Log in with your password first, then enable biometric login in Settings. After that, a single touch is all you need to sign in.